Preparing and letting the flat
- What we take care of
- Listing, enquiries and viewings under the agreed management plan.
- What we agree with you
- The asking terms, preparation needed and how access to the flat will work.
For owners in Athens and abroad
Property management in Athens, Greece, for long-term lets
Last updated:
mamaXO manages your long-term let with Autopilot: finding a tenant, preparing the lease, declaring it to ΑΑΔΕ and handling day-to-day management. The fee is 10% + VAT on rent collected.
Already have a tenant?
Tenant enquiries, viewings and everyday questions take time — especially when you live elsewhere. Tell us what you want to hand over, whether your flat needs a tenant or is already rented.
Written by: Maria Koutsounika, Property Management Lead
Management? You mean Airbnb? Or like the building manager?
Neither Airbnb nor building charges. A long-term tenant on a proper lease, and someone who collects the rent and minds the flat while you’re away.
Before management starts
Tell us about the flat
Leave a phone or email and what you know. No account needed.
Review the situation
We go over the area, the condition of the flat and any current tenant.
Agree what we take on
We agree the plan, responsibilities, costs and terms before work starts.
Keep your tenant. Hand us the daily work.
You can enquire while the flat is occupied; we review the lease first.
The current position
Lease dates, rent and deposit records, open repairs, any current manager.
The work you want to hand over
Rent tracking, talking to the tenant, repairs — pick what you hand over.
What stays under your control
Spending approvals, who holds the deposit, what you hear and when.
Example: the tenant stays, the responsibilities change
You want help with payments and repair requests. We note balances, open requests and approval rules. A new manager does not rewrite the lease or settle earlier arrears.
What to have ready for the discussion
- A copy of the current lease and any amendments
- Your record of rent, deposit and outstanding amounts
- Open repairs and any current management agreement
No documents needed to enquire. Keep your tenant’s personal details out of this form.
Hand over the work. Agree the decisions you keep.
On Autopilot we agree who decides what before starting.
Supporting the tenancy
- What we take care of
- Tenant communication and coordination of repairs within the agreed mandate.
- What we agree with you
- Responsibilities, repair approvals and spending limits. Contractor costs are separate from the management fee.
Following the money
- What we take care of
- Rent collection and records of the management charge and expenses.
- What we agree with you
- How payments and supporting documents are reported. Rent is not guaranteed; tax and other property costs still need to be considered.
mamaXO · Illustrative example — not an actual client case
See the month clearly, wherever you live
Imagine one apartment managed with Autopilot. Compare how collected rent, the fee and an approved repair affect the monthly balance.
This example assumes mamaXO collects the rent under Autopilot. The fee is calculated on what was collected. An unpaid amount is not money available to the owner.
Sample monthly summary
Rent under the lease: €800 · Still outstanding: €0
- Rent collected
- €800
- Autopilot fee including VAT
- −€99.20
- Illustrative repair cost
- −€60
- After our fee and the repair
- €640.80
This is a worked example, not a transfer. In a real statement the payout date is shown separately.
What sits behind the numbers?
- Rent received and any amount still outstanding.
- Management fee and VAT shown separately in the fee explanation.
- Expenses with supporting invoices, or a note if an invoice is still missing.
What we prepare for handover
- Keys and arrangements for access.
- The existing lease, if a tenant is already in place.
- Condition photos, an inventory and meter readings.
- Who approves repairs and the agreed spending limit.
Illustrative figures. Taxes and other expenses are excluded; this is not net income or a rent guarantee. In a real statement, every line is backed by a document.
https://mamaxo.com/for-ownersWhat does it cost on €800 rent?
Co-pilot costs €50 a month (5% + VAT) and Autopilot €99 a month (10% + VAT), both paid out of rent that has arrived; an agent takes €992 once on every new tenancy. Owners count in months of rent, not percentages — so every line gives both. All prices include VAT.
- Agent, on every new tenancy
- €992 once1.2 months of rent
- Co-pilot, one year
- €50/month · €5950.7 months of rent
- Co-pilot, two years
- €1,0711.3 months of rent
- Autopilot, one year
- €99/month · €1,1901.5 months of rent
The agent takes the €992 again on every change of tenant; we do not. On Co-pilot the fee drops from 5% to 3% + VAT from month 19 with the same tenant, which is why two years cost less than twice one. If the flat does not let, or the tenant does not pay, you pay nothing.
What do the others charge?
Letting agency
≈ 1 month’s rent + VAT, once
Paid for finding the tenant. After the signature, whatever happens is yours.
Airbnb managers
15%–25% of revenue
Short-term letting: linen, cleaning, gaps, the resilience levy. A different product and a different workload.
What do we do, and what stays with you?
On Free we do the papers and the listing and you do the running; on Co-pilot we take over collection, the deposit and late rent; on Autopilot the tenant speaks only to us. The plan is chosen per flat and can change at every renewal; on the paid plans we are paid only out of rent that has arrived.
Free— you let it yourself, with the right papers
€0
Forever, on unlimited properties
We do
- The lease, generated and sent for signature
- The ΑΑΔΕ declaration guide and the deadline calendar
- Your listing, live, with 3 photos
- Deposit record both sides sign
Stays with you
You do the showing, the chasing and the paperwork. Nobody holds the deposit but you.
Co-pilot— the rent and the deposit run through us
5% + VAT
of the rent we collect — 3% + VAT after 18 months with the same tenant. Nothing upfront: we are paid when you are.
We do
- We hold the deposit, under rules both sides signed
- Rent comes through us and we chase it
- Tenant documents checked before you meet them
- Viewings booked for you, or a key-safe so you never attend
Stays with you
You attend viewings or send the key-safe, and you arrange and pay for repairs.
Autopilot— we let it, run it and answer the tenant
10% + VAT
of the rent we collect. Contractor and certificate costs are billed to you at what they cost us.
We do
- Listing made and viewings run — you never show the flat
- The tenant calls us, not you
- Repairs done and paid for, then billed to you at cost
- A named person who knows your property
Stays with you
Day-to-day decisions run inside a mandate you set yourself.
How does it work?
For a flat let with Autopilot. With a tenant in place, we first agree the tasks.
You tell us about the flat
Address, size, when it is free. We look at it, discuss a proposed asking rent, and what has to happen before it goes live. Without the energy class it cannot: the law asks for it in every commercial advert (Άρθρο 12 §4 ν.4122/2013), fined from €200 (Άρθρο 20 ν.4122/2013, όπως αντικαταστάθηκε με το άρθρο 49 ν.4409/2016) — and a ΠΕΑ costs €60–150 and takes 3–7 working days.
We find and check the tenant
Listing, viewings, tax return and payslip before you meet them. Lease, deposit under rules both sides sign, and the ΑΑΔΕ declaration: filed by the end of the month after the start (ΠΟΛ.1162/2018, άρθρο 1 §1α), where being late costs €100 (ΚΦΔ ν.5104/2024, άρθρο 53 §1 περ. α΄) — we file it.
Rent collection and statements
Rent comes to us; we follow it up and send you a statement each month. The bank-payment provisions are scheduled from 01/07/2027 following the postponement (Άρθρο 210 ν.5222/2025 · ΑΑΔΕ Α.1187/2026).
What is happening with your flat?
Start with your situation; we agree the plan after.
The flat is empty and I need help finding a tenant.
Discuss this situation →
I want help with rent collection and ongoing tenancy support.
Discuss this situation →
I live abroad and need someone in Athens to manage the flat.
Discuss this situation →
I already have a tenant and want to hand over management.
Discuss this situation →
Who are we?
A team in Athens: legal, accounting, maintenance and letting coordinators.
- Company:
- mamaXO ΜΟΝΟΠΡΟΣΩΠΗ Α.Ε. (mamaXO Single Member S.A.)
- ΓΕΜΗ:
- 178428301000
- ΑΦΜ:
- 802549101
- Registered office:
- Maizonos 37, 104 38 Athens
The people behind mamaXO
Real people in Athens, on your side.
Dan Tara
CEO
Ivan Vaskovich
CTO
Olga Papadogianni
Head of Operations
Claire Toumpaniari
Legal & Compliance Lead
Tryfonas Chatziapostolou
Accounting & Tax Lead
Maria Koutsounika
Property Management Lead
Romi Tsvetanova
Property Consultant
Alexandros Efthimiou
Property Maintenance Team Lead
The questions owners ask us
They’ll leave me with the debt. They’ll move in, pay one month, then stop paying and won’t leave.
We verify income and history before anyone signs, and if rent stops we act from day one, not you six months later.
Courts take time and money. The lawyer achieved nothing. Thirteen thousand.
Since May 2026 the order does not go through a court: a certified lawyer issues it. The tenant has statutory deadlines too, 15 days after the formal notice and 20 after the order is served, so count in months, not days. We run the paperwork and the deadlines from the first day the rent is late.
Agents are crooks. They take a month’s rent, do one viewing and that’s it. Then NOTHING.
We’re not agents: we don’t get paid for finding someone, we get paid each month the rent arrives — out of that rent, never upfront.
I don’t want to deal with it. The calls, the questions, the complaints — let someone else listen.
On Autopilot: one number for the tenant, one for you. Whatever happens in the flat, we take the call and tell you what happened, not what you have to do.
I don’t know who I’m letting in. There is no tenant registry.
There is no registry. So we collect tax returns, payslips and payment history ourselves, and show you what we found before you decide.
How much do you take? A month’s rent? 10%?
5% + VAT of the rent on Co-pilot: a whole year of it costs less than one agent’s letting fee. Free if you do the papers yourself.
When is the lease declared to ΑΑΔΕ?
By the end of the calendar month following the start of the lease, by the owner, on myAADE (ΠΟΛ.1162/2018, άρθρο 1 §1α).
What is the fine for a late lease declaration?
€100, regardless of how late it is (ΚΦΔ ν.5104/2024, άρθρο 53 §1 περ. α΄).
Do I need a ΠΕΑ to let a flat?
Yes — for every flat in a block, under 50 m² included (Άρθρο 12 ν.4122/2013); its protocol number is a mandatory field of the lease declaration (ΔΕΔ ΑΑΔΕ 24.01.2026). It costs €60–150, takes 3–7 working days and is valid 10 years.
Does the advert have to state the energy class?
Yes, in every commercial advert — a Facebook group included (Άρθρο 12 §4 ν.4122/2013); leaving it out is fined €200–10,000 (Άρθρο 20 ν.4122/2013, όπως αντικαταστάθηκε με το άρθρο 49 ν.4409/2016). The advert carries the class, not the protocol number.
Can I take the rent in cash?
From 01/07/2027 the bank-payment provisions are scheduled to apply (Άρθρο 210 ν.5222/2025 · ΑΑΔΕ Α.1187/2026). Confirm the requirements for your tenancy with your adviser.
How fast can a tenant who stops paying be removed?
From 01/05/2026 the repossession order is issued by a certified lawyer rather than by a court (Άρθρο 637 ΚΠολΔ, όπως τροποποιήθηκε με τον ν.5221/2025). For unpaid rent a 15-day formal notice comes first, and enforcement can start 20 days after the order is served. For «lease expiry» the notice is due 3 months before the end and enforcement follows 2 months after service.
Prices include 24% VAT and are computed on an example rent of €800. Contractor and certificate costs are passed through at cost. Agent and short-term-manager figures are usual market rates, not any one company’s offer.
Useful for owners
The pages that answer the next question, one each: what you need before letting, what your flat lets for, a free lease, the ΑΑΔΕ declaration, taxes and eviction.
Tell us about the flat
Leave a phone or email — empty or already let, we talk it through.
Olga from our Athens team will call you — a real person, not a bot.
Send this page to a co-owner